Posted on

Recurring error on site server

I need a solution

I have a single site server that serves as both my PS and TS. Every once in a while, I see this in the log. Thoughts?

<event date='02/14/2018 17:44:32.4200000 -05:00' severity='1' hostName='dept-deployss' source='ConnectionProfile' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='1308' thread='1372' tickCount='19990031' >
  <![CDATA[Failed to read revision from profile '{94573FCF-607C-4668-88AA-2F06E03C8BB8}', error: The system cannot find the file specified (0x00000002)]]>
</event>
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Posted on

.gho file won’t sync to site server

I need a solution

I have a single site server, and I have successfully created an image. Now, the image is stuck as a "Pending Package". The sync was attempted this morning, but it failed and the package was marked in Site Servers as "invalid"; now, it's just stuck at "Pending".

On the site server, the .gho/.ghs files are available in C:\Program Files\altiris\Altiris Agent\Package Delivery\{4a9deb21-ca50-4b36-8c4a-e845c006a96b}\cache, but the Package Server tab on the agent shows it stuck in "Checking Package".

Everything else works normally, and the logs show nothing suspicious.

Thoughts?

Thanks!

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Posted on

Need vb script

I need a solution

Recenlty realized on older version of Altiris, I had mapped drives in inventory in table Inv_HW_Logical_Disk.  When running an SQL against ne db, I found that info missing.  Researching, came across and article that stated inventory does not capture printers and mapped drives: https://support.symantec.com/en_US/article.TECH145268.html.  Creating a neew policy as outlined did not work I need a vb script to  get HKEY Current User\Network subkeys (name) and its corresponding strvaluename "remotePath" and its value.

I was able to get this on some pcs woth powershell, but on most it is not returning all mapped drives.  Better success on WIn 7 and less so on Win 8.1 and 10. Possibly  restriction on powershell running.

After trying to work with many vb scripts and piece it together, I am still nowhere.

 So, I need a script to replace what Altiris Inventory USED to do. I already have the custom table with some info from the powershell script, but perhaps vb would be better.

For each Drive letter, I need the RemotePath  value.  For example L: RemotePath value is \\oi-oitnst-m3-e.njes.state.nj.us\softwarelibrary

THE GUID of the table is e30cf469-1720-4452-b3bc-7248d42a861a and the columns are Name ( the mapped drive letter (subkey) and ProviderName ( the path value).

I do not script so this is quite difficult.  Any help would be appreciated

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Posted on

Bluetooth File Transfer Monitoring

I need a solution

Hey all,

I've been poking around the forums looking for a solution and there are no obvious answers. The native Bluetooth application on Windows is called fsquirt.exe and is added in the Application Monitoring section of our DLP instance but we aren't getting any transfers. After some more investigating it's been mentioned that MTP (WudfHost.exe) is what does the actual transfers so I added that to the application monitoring and I am not getting results..

Our goal is to create a policy that will prompt a notification if someone transfers a document that meets certain requirements but we aren't getting any visual of bluetooth traffic. 

Thanks,

Drew

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Posted on

Symantec EndPoint Protection API and User Access

I need a solution

I could connect to Symantec Endpoint Protection 14.x via API. I Can do this with sysadmin user:

"role": {
    "bitMask": 8,
    "title": "sysadmin"
}

when I change this user to admin, I couldn't access some resources like groups and fingerprints (I can do this from admin panel)

"role": {
    "bitMask": 4,
    "title": "admin"
}

Is it normal? Why couldn't admin access to resources? some companies don't want to give sysadmin user for integrations. Is there any solution for this?

Any help or document would be appreciated.

0
Posted on

Symantec EndPoint Protection API and User Access

I need a solution

I could connect to Symantec Endpoint Protection 14.x via API. I Can do this with sysadmin user:

"role": {
    "bitMask": 8,
    "title": "sysadmin"
}

when I change this user to admin, I couldn't access some resources like groups and fingerprints (I can do this from admin panel)

"role": {
    "bitMask": 4,
    "title": "admin"
}

Is it normal? Why couldn't admin access to resources? some companies don't want to give sysadmin user for integrations. Is there any solution for this?

Any help or document would be appreciated.

0
Posted on

Best practice for Exceptions

I need a solution

I am trying to do some clean up and better management of our SEP environment. Currently we have our groups laid out in this fashion:

- Main company

       - default group

- Our organization

      - Servers

             (Under here are the individual server groups)

       - Workstations

             (Under here are the individual workstation groups)

Th issue I run into is that the individual groups do not inherit the policies of the parent (due to exceptions and such), so when I do have an exception that I need to apply to all devices, I have to go into every policy (Which currently sits at about 60) and add the exception in.

Is there a better way of managing the exceptions that apply to all devices, while still having the individual policies for application exceptions?

0
Posted on

Best practice for Exceptions

I need a solution

I am trying to do some clean up and better management of our SEP environment. Currently we have our groups laid out in this fashion:

- Main company

       - default group

- Our organization

      - Servers

             (Under here are the individual server groups)

       - Workstations

             (Under here are the individual workstation groups)

Th issue I run into is that the individual groups do not inherit the policies of the parent (due to exceptions and such), so when I do have an exception that I need to apply to all devices, I have to go into every policy (Which currently sits at about 60) and add the exception in.

Is there a better way of managing the exceptions that apply to all devices, while still having the individual policies for application exceptions?

0
Posted on

Statistics Gathering Fails

I need a solution

I'm trying to enable Statistics Monitoring on ProxySG.  Management Center throws an error complaininig about a certificate.  Has enyone seen this and how did you resolve?   I have a case open, but not getting much response.  The image is fuzzy, but it says An Error was encountered on the device: <br/>"Statistics export config downlaod failed. Server certificate signed by unknown CA"  Maybe I need our corp root on Management Center? 

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